Dear customers,
We ship frozen food in specially designed insulated bags equipped with ice packs. Frozen items are shipped from Monday to Wednesday to ensure that, in the event of a postal delay, the goods can still be delivered by Friday. Otherwise, they could spoil over the weekend at the post office. Please make sure that you are available to receive the package. Unfortunately, we cannot accept responsibility for cases where the package is not accepted or is not collected for a longer period of time. If you have any questions, please contact us on 076 440 76 04.
Osina-Team
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